Getting Started With MicroGen DX

Welcome to MicroGen DX! Getting Started is as Easy as:
1-2-3


Step 1 Ordering Kits

STEP 1

Order Kits

Please order test kits to be sent to your office so you can begin right away.

If you have previously used Pathogenius, you do not need to order kits for the first time. Simply click here to request additional kits.

CLICK HERE TO ORDER KITS
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Step 2 - Provider Service Agreement

STEP 2

Register for the MicroGen DX Portal

The portal is a valuable tool for you to retrieve your lab reports quickly, search for old reports and re-order kits.

If you have access to the Pathogenius Portal, you do not need to sign up for the MicroGen DX portal. Your access information is still valid until further notice.

If you do not yet have Portal access, we require you to Complete this 2 step process to gain portal access.

Step 1: Complete the Portal Request form.
Step 2: Click the link to proceed to portal registration

CLICK HERE TO REGISTER
  • MicroGen DX Laboratories Portal Access Request

    Portal Access is a 2 step process.

    STEP 1
    Fill out the Request for Portal Access Form below.

    STEP 2
    Click the link provided after you submit your initial information below to complete your registration

    We will approve your request within 1 business day.

    Please take just a moment to fill out the Office Portal Access Request form. This will let our team know what doctors and facilities they will use.

    To ensure privacy of patient information and correct delivery of patient reports to the proper individuals, please provide all of the following information regarding the requesting medical office. This is to ensure that the information we have on file is correct and to verify account details for registered accounts. This request may be extended to cover additional locations or emails in the future. For additional assistance, contact [email protected]

  • If you do not currently have a Sales Rep, please type "Need Rep"
  • Enter all email addresses you would like to give portal access to below. Click the "+" button to add email.
    Add a new row
  • Enter all email addresses you would like to give portal access to below. Click the "+" button to add location.
    Office/HospitalFull AddressPhoneFax 
    Add a new row
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Step 3 - Schedule In-Service Training

STEP 3

Schedule In-Service Training

Here's what we cover in the training:
what’s in the kit, how to take samples, shipping with FedEx, understanding your results and treatment recommendations, best practices to keeping your kits close by, reordering , using the portal, and customer care.

CLICK HERE TO SCHEDULE
  • Main Contact Information

  • Physician Information

We look forward to meeting you and discussing our technology with you.

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